1. Agreement
These Terms of Service (“Terms”) govern your access to and use of the Ting Xie Mao mobile application and related marketing website (together, the “Service”) operated by EnchantingLabs Pte Ltd. (“we”, “us”, or “our”).
By downloading, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
Our Privacy Policy explains how information is handled in connection with the Service and forms part of your understanding of the Service. In the event of a conflict between these Terms and the Privacy Policy on a privacy-specific matter, the Privacy Policy controls for that matter.
2. Operator
The Service is provided by EnchantingLabs Pte Ltd., a company incorporated in Singapore. Contact: hello@enchantinglabs.com.
3. Eligibility and parental responsibility
The Service is designed for learners of all ages practising Chinese spelling and dictation. Purchases are managed through the Apple ID signed in on the device; the application does not use Sign in with Apple. Minors should use the Service under the supervision of a parent or legal guardian. Users do not create independent Ting Xie Mao customer accounts.
You represent that you have legal capacity to enter into these Terms and, if you enable a child or minor to use the Service, that you are their parent or legal guardian (or have appropriate authority) and accept responsibility for their use.
4. Licence
Subject to these Terms and any applicable App Store terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the Ting Xie Mao application on Apple devices that you own or control, solely for personal, non-commercial educational use.
You may not copy, modify, distribute, sell, lease, reverse engineer, decompile, or create derivative works of the Service, except to the extent such restrictions are prohibited by applicable law or expressly permitted by us in writing.
5. Apple account, purchases, and subscriptions
Access to paid features requires an Apple ID and App Store transactions. Purchases restore through the Apple ID signed in on the device; the application does not use Sign in with Apple. Payment processing, billing, renewals, cancellation mechanics, and refund requests for App Store purchases are handled by Apple in accordance with Apple’s terms and policies. We do not process card payments directly.
Tingxie Pro may be offered as an auto-renewing subscription (such as monthly or yearly) or as a non-renewing one-time lifetime purchase. Subscription plans, trial periods, and pricing displayed in the App Store or in the application are part of the offer presented by Apple at the time of purchase. Unless cancelled in accordance with Apple’s procedures, auto-renewing subscriptions renew for the applicable period. You are responsible for managing cancellations through your Apple account settings. One-time purchases are charged at confirmation and do not auto-renew.
Optional iCloud synchronisation, where enabled by you, stores learning data in your Apple iCloud account and is subject to Apple’s terms and availability.
6. Acceptable use
You agree not to:
- use the Service for any unlawful purpose or in violation of these Terms;
- attempt to disrupt, interfere with, or gain unauthorised access to the Service or related systems;
- misrepresent your identity or authority in connection with purchases or support requests;
- use the Service to infringe intellectual property or other rights of any person; or
- upload or introduce malicious code or content intended to harm devices or users.
7. User content
You retain ownership of content you provide to the Service, including worksheet images, word lists, and related learning materials (“User Content”). You are responsible for User Content and for ensuring you have the rights needed to use it with the Service.
You grant us a limited licence to process User Content solely as needed to operate on-device features of the Service on your devices (and, if you enable iCloud sync, as facilitated through Apple’s sync infrastructure under your account; and, where you choose to share a word list or folder, to host, transmit, and display that content on our sharing service as described in our Privacy Policy). We do not claim ownership of your User Content.
8. Intellectual property
The Service, including software, design, trademarks, logos, and bundled dictionary or educational resources (excluding User Content and third-party platform components), is owned by EnchantingLabs Pte Ltd. or its licensors and is protected by applicable intellectual property laws. No rights are granted except as expressly set out in these Terms.
9. Third-party services and open components
The Service interoperates with Apple services and includes third-party open-source components and data. In particular, the application bundles or uses:
- CC-CEDICT (Chinese–English dictionary data) — licensed under CC BY-SA 4.0 (https://www.mdbg.net/chinese/dictionary?page=cc-cedict);
- Taiwan MOE dictionaries (國語小字典, 國語辭典簡編本, 成語典) — licensed under the Taiwan Government Open Data License (https://language.moe.gov.tw/);
- Make Me a Hanzi (stroke-order data) — licensed under the Arphic Public License (https://github.com/skishore/makemeahanzi);
- LXGW WenKai (霞鹜文楷 Chinese font) — licensed under the SIL Open Font License 1.1 (https://github.com/lxgw/LxgwWenkai);
- Google ML Kit Digital Ink Recognition (on-device handwriting recognition) — distributed under the Google ML Kit Terms of Service (https://developers.google.com/ml-kit/terms); its transitive open-source libraries remain under their own licenses (see the in-app acknowledgements); and
- OpenCC (Simplified Chinese conversion, build-time tool) — licensed under Apache 2.0 (https://github.com/BYVoid/OpenCC).
Full license texts and acknowledgements are available within the application under Settings → Acknowledgements. Your use of third-party services and components may be subject to additional third-party terms. We are not responsible for third-party services we do not control.
10. Educational purpose; no guarantees
The Service is an educational practice tool. It does not guarantee any particular school result, examination outcome, or learning progress. On- device recognition and grading features may be imperfect and may produce incorrect or incomplete assessments. You remain responsible for supervising practice and verifying important educational outcomes independently.
11. Disclaimers
To the maximum extent permitted by applicable law, the Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Service will be uninterrupted, error-free, secure, or compatible with every device or iOS version, or that defects will be corrected.
12. Limitation of liability
To the maximum extent permitted by applicable law, EnchantingLabs Pte Ltd. and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, data, goodwill, or educational opportunity, arising out of or related to your use of (or inability to use) the Service, whether based in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.
To the maximum extent permitted by applicable law, our aggregate liability arising out of or relating to the Service shall not exceed the greater of (a) the amounts you paid to us for the Service in the twelve (12) months preceding the claim (excluding amounts paid to Apple as platform fees retained by Apple), and (b) Singapore Dollars thirty (S$30).
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
13. Indemnity
You agree to indemnify and hold harmless EnchantingLabs Pte Ltd. and its directors, officers, employees, and agents from and against claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your User Content, your misuse of the Service, or your breach of these Terms, except to the extent caused by our wilful misconduct.
14. Suspension and termination
You may stop using the Service at any time and may delete learning data using the in-app deletion controls described in our Privacy Policy. We may suspend or terminate access to the Service if you materially breach these Terms, if required by law, or if we discontinue the Service.
Provisions that by their nature should survive termination (including ownership, disclaimers, limitations of liability, indemnity, and governing law) will survive.
15. Changes to the Service and Terms
We may modify the Service or these Terms from time to time. Updated Terms will be posted with a revised effective date. Continued use after changes become effective constitutes acceptance of the updated Terms, except where applicable law requires additional consent.
16. Governing law and dispute resolution
These Terms are governed by the laws of the Republic of Singapore, without regard to conflict-of-law principles. You agree to submit to the exclusive jurisdiction of the courts of Singapore, without prejudice to any mandatory consumer protections that cannot be waived under applicable law.
17. General
If any provision of these Terms is held unenforceable, the remaining provisions will remain in effect. These Terms constitute the entire agreement between you and us regarding the Service and supersede prior understandings on the same subject. Our failure to enforce a provision is not a waiver of our right to do so later. You may not assign these Terms without our prior written consent; we may assign them in connection with a reorganisation, merger, or sale of assets.
If you obtained the application from the Apple App Store, you acknowledge that these Terms are between you and EnchantingLabs Pte Ltd. only, and not with Apple. Apple has no obligation to furnish maintenance or support for the application except as required under applicable law. To the maximum extent permitted by law, Apple has no warranty obligation with respect to the application. Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms and may enforce them against you as related to your licence of the application.
18. Contact
EnchantingLabs Pte Ltd.
Email: hello@enchantinglabs.com